Mitre 10 in Auckland's Albany Support Centre is seeking a Service Desk Technician. This 40-hour, Monday-to-Friday role provides first-line technical support to staff across the Support Centre and Stores, helping them stay productive and leverage technology to meet business objectives.

Reporting to the Service Desk Manager, you will handle incidents, escalate major issues, maintain knowledge of supported services, communicate with users and stakeholders, and uphold service quality to deliver an