Dormont Manufacturing Co in Madrid is looking for a motivated Service Desk Team Lead to manage and develop a team of Process Controllers and Service Desk Experts. The role includes ensuring service delivery standards for incident and request management while establishing strong customer relationships.
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Qualified candidates should have a high school diploma, relevant IT experience, and at least two years in a leadership role. xhfqzwm Skills in ITIL standards and tools like ServiceNow are preferred.
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