Job Description
Insight Global is seeking a Level 1 Help Desk Technician for a top research industry client. This candidate will serve as the first line of technical support, assisting internal users with everyday IT issues including hardware, software, and access-related troubleshooting. The ideal candidate is customer-focused, detail-oriented, and eager to grow within an IT support environment.
This role operates on a 1:00 PM – 10:00 PM shift with a rotating weekend schedule once every five weeks, and follows a hybrid model in Chicago (6 days/month onsite). This is a strong opportunity for an entry-level IT professional to gain hands-on experience in an enterprise setting and grow into more advanced support roles over time.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candid...