Position Overview
Service Delivery Analyst (Service Design) Warrington 40k Location: North West Industry: IT Salary: £40000 - £42000 per annum + Bonus + Benefits Posted: 12/06/2015 Service Design, Service Delivery, OAT (Operational Acceptance Testing), Telecoms, Software, Warrington. As a Service Design Analyst you will work with other members of the Design Team to ensure all customer functional and non-functional requirements are identified and solutions delivered which meet these requirements. Design of end to end IT service support models Ensuring that solutions and designs include service definitions that are mapped to business services Identification and validation of non-functional requirements Representing service and operational owners in the design phases of any change Responsible for ensuring operational readiness, testing and training requirements are captured in all solution designs Support the development of an end to end Business Services model Your previous roles would likely be; An exper...