**Career Area:**

Product Support

**Job Description:**

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**W** **hat** **You Will Do** **:**

As a Service Engineer, technical expert, you will investigate repeated field service issues, high profile issue or high commercial issues, through collaboration with different system, process and etc… Deliver the inputs including design improvement, VOB/VOC/VOD sharing and potential proposals for product performance optimization to product team.