Service Improvement Engineer, RF & Media, CSI

ROLE DESCRIPTION SUMMARY
As a Service Improvement Engineer specializing in RF and media, you will be a customer- and operations-focused professional who provides leadership and technical expertise in support of SES customers and SES Customer Operations. You are highly motivated, disciplined, and committed to driving excellence in RF systems and media delivery platforms. Your role centers on enhancing the customer experience through proactive service improvements, particularly in areas involving satellite communications, broadcast media workflows, and RF signal integrity.
You will be responsible for identifying and implementing improvements across RF and media-related systems, tools, and operational processes. This includes close collaboration with cross-functional teams in Operations & Engineering (O&E) to optimize global procedures, streamline media transmission workflows, and...