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Service Innovation and Development Lead

Company

Fujitsu

Location

United Kingdom, United Kingdom

Posted

June 23, 2026

Position Overview

Product Director - Service Intelligence

Location: Flexible (UK-based, with regular travel to customer sites and Fujitsu offices as required) Work Your Way is our approach to flexible working – this is available from day 1 of joining.

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Product Director you will contribute to this by transforming our engagement with a key client, in the Retail and Hospitality sector, by proactively identifying and delivering high-value digital solutions that embed Fujitsu as an indispensable strategic partner.

Your role is accountable for driving the strategic evolution of the customer account, shifting our engagement model from reactive support to proactive value creation. You will define and own the comprehensive product roadmap for our core Service Intelligence platforms (ServiceNow, Aternity, CMDB), translating client vision into actionable plans and developing com...

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