Explore a fulfilling career as a Service Network Support Manager with Prevost, a division of Volvo Group Canada Inc. This hybrid role emphasizes customer satisfaction and profitability in the expanding service center network in North America.In your new role, you will provide strategic support as you collaborate with the Sr. Director Service Network to analyze service operations and drive financial success. Your focus will be on creating initiatives that enhance the customer experience and managing effective training for teams across locations. Regular travel will engage you directly with branch operations.Key Responsibilities:
• Monitor P&L and sales to enhance profitability
• Analyze service and parts operations comprehensively
• Advise on strategic customer action plans
• Promote initiatives for high customer satisfaction
• Identify training needs and coordinate solutionsRequirements:
• Bachelor’s degree or 10 years relevant experience
• Experience in a dealer e...