Service Management Consultant - Major Incident Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

**Location**

This is a full-time, onsite role based in Warren, NJ, USA.

**About The Job You're Considering**

We are looking for an experienced Major Incident Manager who can lead the on shore/offshore incident team and partner with our client to assure SLA’s are met. ITIL and/or ITSM experience a plus.

**Your Role**

Consults business impact and urgency, collaborate with SDM/ODM and clients (C-level, management and technical team leads including Bottlers (3rd Party) when ne...