Role: IT Service Management Coordinator

Location: London, UK (Hybrid)

Contract: 6 months

Working Shifts: Full-time Monday to Friday

Overview

We are seeking an experienced and proactive Service Management Specialist to support and enhance operational service delivery across a multi-functional technology support environment. This role will act as a key operational liaison between internal stakeholders, global service desk providers, and third-party vendors to ensure high-quality service delivery aligned to business expectations and operational standards.

The successful candidate will play a central role in driving continual service improvement, managing operational governance activities, supporting major incident coordination, and ensuring technology support services are delivered effectively across the UK technology landscape.

This is an excellent opportunity for a service-focused professional with st...