Job Description

A leading organisation in South Africa’s digital payments ecosystem is recruiting on behalf of a client for a Service Manager: Command Centre to lead critical operational functions, customer service delivery, incident management, and service excellence initiatives. This role offers the opportunity to drive operational performance, lead high-performing teams, and ensure the seamless delivery of essential technology services that support a trusted national payments infrastructure. This is an exciting opportunity for a strategic and customer-focused leader to play a critical role in maintaining operational excellence within a highly regulated and fast-paced technology environment.

Responsibilities: