Service Manager – Connell Chrysler Dodge Jeep Ram

Location: Middleton, Nova Scotia

Connell Chrysler Dodge Jeep Ram is seeking an experienced, motivated, and results-driven Service Manager to lead our Service Department in Middleton, Nova Scotia.

This is an excellent opportunity for an automotive professional with strong leadership skills, a commitment to exceptional customer service, and a passion for building high-performing teams. As Service Manager, you will oversee all aspects of the Service Department, including customer satisfaction, technician performance, warranty administration, financial performance, and Stellantis manufacturer compliance.

Responsibilities

• Lead, coach, and develop the Service Department team.
• Deliver an exceptional customer experience while maintaining high Customer Satisfaction Index (CSI) scores.
• Manage daily shop operations to maximize technician pro...