Job Title: Service Manager (with Parts Department Oversight)
Location: East London, Eastern Cape
Industry: Premium Brand Motor Dealership Overview

A leading Premium Brand dealership in East London, Eastern Cape is seeking a Service Manager to oversee the Service Department, with additional responsibility for the Parts Department.

This is a management-level role (not senior management) and requires someone with strong leadership ability, excellent people skills, and solid technical knowledge to effectively support workshop operations and team performance. Key Responsibilities Lead and manage the Service Department to achieve productivity, profitability, and customer satisfaction targets. Provide supervisory oversight of the Parts Department , ensuring smooth collaboration between Service and Parts teams. Maintain and improve CSI (Customer Service Index) scores through exceptional customer service and process excellence. Ensure adherence to OEM and dealership s...