**Description**

**Service Manager**

**UNLEASH YOUR POTENTIAL**

**Position Overview:**

We are in search of an experienced IT Service Manager for our Service Management and Delivery capability. The successful candidate will bring together their full understanding and experience of the ITIL (version 4 or version 3) framework to align service delivery with customer goals, improving efficiency and customer value and delivering to contractual requirements.

**Are you ready for your next challenge?**

Working with both internal and supplier stakeholders you will use your extensive Service Management experience to ensure the programme technology and IT services operate reliably, and efficiently, and are delivered within a customer-orientated Service culture. Reporting to the programme Service Delivery Manager and working as part of a small, fully skilled Service Management team.

**Your role and primary responsibilities:**

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