Job Description

Cintas is seeking a Service Manager to directly manage our customer‑facing Service team. Responsibilities include hiring and performance management; managing overall team performance; providing leadership by fostering a safe working environment; successful resolution of customer‑related issues; training a team on effective sales techniques; performing goodwill visits at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory, and payroll goals; managing a budget and dealing with operational issues that affect service. Hands‑on support of direct reports includes accompanying service representatives or visiting customers alone when necessary to assist in the pick‑up and delivery of products or services; driving a company‑owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world‑class service and goodwill to custome...