Lead the service department at UniFirst Canada as a Route Service Manager in Etobicoke, Ontario. Drive growth while providing outstanding customer service and team leadership.
In this vital role, you will manage daily service operations and develop your team to deliver exceptional support. The ideal candidate has strong business acumen and previous supervisory experience in B2B sales. You will instill a 'Customers for Life' mindset, ensuring customer satisfaction and team development.
Key Responsibilities:
• Manage daily service department activities effectively
• Lead and develop a diverse team for superior customer service
• Hire, train, and mentor service employees
• Maintain vehicle safety and service fleet maintenance
• Implement annual business plans for organizational growth
Requirements:
• Proven customer service experience
• Strong problem-solving and negotiation skills
• Effective team leadership and coaching abilities
• Proficient in Micro...