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Service Manager

Company

NEC Software Solutions

Location

Hartlepool, England

Posted

July 21, 2026

Position Overview

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

**Role can be Office Hybrid or Remote, subject to location.**

  • Responsible for all aspects of contract delivery including finance, quality, people and client. 
  • Responsible for the allocation and management of team and individual performance targets
  • Responsible for an overall minimum of 95% accuracy in all contract delivery 
  • Responsible for all aspects of Performance Management, including identifying training needs and addressing appropriately 
  • Demonstrate exceptional motivational skills 
  • Responsible for the day to day management of people
  • Ensure contracts are achieving the agreed budget targets 
  • Co-ordinate resources for current and future contracts in line with business and customer requirements 

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