The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.

Responsibilities

• Lead and motivate a trained staff to provide quality service to all customers in a timely manner
• Serve as the key liaison to sales and management to ensure consistent customer satisfaction
• Provide status and service reports to recommend next steps to management

Qualifications

• Associate's degree or equivalent experience
• Must have water related experience or adjacent industries
• 3+ years of experience either in technical support or management
• Excellent written and verbal communication skills

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