job description
Our client is a global specialist in commercial kitchen ventilation and indoor air solutions, serving the hospitality, restaurant, and commercial building sectors. They are seeking an experienced Service Manager to lead and grow regional service operations across Malaysia and Singapore.
Key Responsibilities
Lead and manage service operations, maintenance, commissioning, and troubleshooting activitiesDrive service business growth through maintenance contracts, upgrades, and retrofit projectsExpand and manage key customer accounts, including FM companies, restaurant chains, developers, owners, and consultants.Act as the technical authority for service troubleshooting, system optimisation, upgrades, and retrofits.Manage service team performance, training, scheduling, and technical capability developmentOversee service profitability, budgeting, cost control, and KPI performa...