Be a part of something BIG!

Say HELLO to BIG Possibilities with Singtel Kuala Lumpur (Sudong MY Sdn. Bhd.)!

Singtel is Asia's leading communications technology group, delivering innovative connectivity, digital services, and ICT solutions across the region. As part of our Shared Services Centre in Kuala Lumpur, you'll collaborate with global teams to deliver exceptional customer experiences and drive operational excellence for enterprise customers.

We are looking for a Service Manager who is passionate about customer success and service excellence. In this role, you will serve as the primary operational contact for enterprise customers, ensuring high service quality, driving continual service improvements, and building trusted relationships with key stakeholders. You will lead service governance, coordinate incident and change management activities, and work closely with cro...