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Service Manager

Company

Iron Clad Harley-Davidson

Location

Portsmouth, Virginia

Posted

June 17, 2026

Position Overview

Overview
GREAT MONEY & MORE FUN

CHANGE YOUR PRODUCT, CHANGE YOUR LIFE

We are looking for a take-charge Service Manager to lead a busy Service department. Candidates must have 5+ year’s vehicle service operations experience with proven leadership and ability to run a shop with a high level of quality output and customer satisfaction.

Key Result Areas:
CSI and Customer Retention and Experience

Service Technician Production and Profitability

Service Drive Efficiency and Follow-up

Employee Satisfaction and Retention
Major Duties and Responsibilities:
Ensure smooth and profitable operation of service department.

Be able to effectively manage both people and processes.

Managing the front-end Service Advisor staff.

Manage proactive follow up with current and previous customers.

Oversee proper dispatc...

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Service Manager

Position Overview

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