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Service Manager

Company

Zoomlion Malaysia

Location

shah alam, selangor

Posted

July 08, 2026

Position Overview

  • Supervise and assist the Warehouse or Service Center to establish and improve the service system.
  • Provides the necessary management, training, and support to distributors, comprehensively improve the after-sales serviceability of distributors.
  • Assist MY Marketing/ Sales to handle customer relationship and timely solve service needs, to improve customer satisfaction of the end-user.
  • Collect market service information and service reports as required by Zoomlion Headquarters.
  • Establish Data Base of Product list for all MY’s regions.
  • Create a data Of Maintenance & Unit Repair record.
  • Conduct a delivery inspection of Customer Product.
  • Create Part List Data Base, for maintenance parts & Reusable Parts.
  • Monitoring warranty process, warranty statement & monitoring warranty time.
  • Handle a Maintenance & repair presentation, & give training to all of Our Team Mechanic In MY.
  • BONUS: Possess good kn...

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