The Service Manager is responsible for supervising and overseeing the daily operations of the branch, ensuring strict adherence to policies and procedures. They are accountable for the smooth operational efficiency of the New Accounts section, Accounting, and Investment. Additionally, the Service Manager supports the branch's marketing efforts by cross-selling bank products and services and ensuring that staff members fully understand these offerings to meet client demands and achieve the branch's targets.

Educational Background:

College Graduate

Professional Experience:

3 – 4 years of experience in branch banking operations.

Knowledge and Skills Required:

Persuasion/marketing skills; Service Quality Management, good interpersonal skills, proficient in Microsoft Office programs (i.e. Word, Power Point and Excel).