ROLE: Service Manager

LOCATION: Northampton

HOURS OF WORK: Days

BASIC SALARY: £50K per annum plus company car

Role Overview

As Service Manager you will deliver an exceptional level of customer service through effective co-ordination of Service Engineers and other resources, ensuring that all jobs are completed in a very efficient and timely manner. To utilise your mechanical knowledge and experience to effectively allocate Engineers with consideration to their competence levels and experience. To proactively manage and progress repairs using the resources available to you and engaging the services of specialists, where required. Engage regularly with customers, both existing, dormant and or new and develop a relationship with the view of building the service revenue stream. To pursue all departmental revenue opportunities and manage the company’s health and safety requirements.

Your responsibilities as a Service Manager:

* Manage and w...