Kuala Lumpur, Malaysia | Posted on 04/30/2026

• Country Malaysia

Job Description

Summary: The ServiceNow AI Implementer plays a critical role in designing, deploying, and optimizing AI-driven solutions within the ServiceNow platform to enhance automation, improve service delivery, and drive operational efficiency. This role focuses on integrating AI capabilities such as machine learning, natural language processing, and intelligent workflows to solve complex business challenges. The AI Implementer collaborates with cross-functional teams to identify opportunities for AI adoption, ensure seamless integration with existing systems, and deliver scalable, secure, and user-centric solutions. The position is vital in transforming IT service management and business operations through intelligent automation, enabling organizations to stay competitive in a rapidly evolving digital landscape.

Responsibilities:

• Design and implement AI-p...