Must Have Technical/Functional Skills





ITSM, Service Catalog, Scoped Applications, Flow Designer, Workflow, REST API Integrations, CMDB



Roles & Responsibilities

Lead a ServiceNow Team of Professionals in maintaining existing Scoped Applications.

Associates should be highly proficient in all these concepts : ITSM

Service Catalog

Scoped Applications

Flow Designer

Workflow

REST API Integrations

Should be able to deliver their own stories along with required mentoring to all other team members

Guiding developers, promoting best practices, reviewing code, and fostering a collaborative, productive work environment.

Managing Agile/Scrum processes, handling sprints, and ensuring on-time delivery of platform capabilities.