Overview

This role is ideal for students who are passionate about data analysis, Power BI dashboard creation, and operational performance improvement.

Responsibilities

• Develop and maintain Power BI dashboards to visualize service operations, inventory, and revenue data.
• Create interactive dashboards to track key service KPIs, including Uptime and performance metrics such as ticket response and closure timelines.
• Perform data preparation and cleansing to ensure data quality and consistency.
• Translate raw datasets into clear, structured, and actionable visual insights for service management.
• Support recurring reports and ad-hoc data analysis requests.
• Support analysis of service performance data to identify operational gaps and improvement opportunities.
• Collaborate with cross-functional teams (Finance, Logistics) to align dashboards with business needs.
• Assist in standardizing se...