Service Operations Lead

Location: Havant (50% onsite)
Contract: 6 months
Rate: £550-£650/day (Inside IR35)

Overview

We're supporting a leading utilities client on a major service transformation programme and are looking for an experienced Service Operations Lead to help maintain operational stability during a transition to a new managed service provider (MSP).

This is a hands-on role focused on day-to-day IT operations, major incident management, and cross-supplier coordination, ensuring service continuity throughout the transition.

Key Responsibilities