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Job Summary: The Service Operations Manager provides leadership for location service operations and the management of location service supervisors and oversees location service operations within annual budget projections, maintains superior customer and employee relations that result in or support above-average CSP, EOS, NPI, NLS, PINS, FMRG and DCAL.

Essential Functions and Responsibilities:

+ Manages the operation of the Service Center, including Shop Service, Field Service, and Administrative Personnel.

+ Manages budget in line with forecasts, objectives, and overall company policies.

+ Meets gross pro...