Higher education degree or equivalent work experience as (IT) Project/ Program Manager and/ or Service (Delivery) Manager;
Process and project management, governance, and service management training and/ or certification desirable;
International project experience and/ or consulting experience;
Applying strategic, analytical, and sustainable thinking and problem-solving capabilities;
Ability to carry out tasks independently in non-standardized (ever-changing) work situations;
Effective communication and relationship building skills;
Knowledge of existing process landscape, standards, tools (e.g. ServiceNow) and organization desirable.
Shape the ongoing transformation of our service portfolio, considering latest strategic directions, customer journeys, group guardrails and compliance requirements;
Support the transformation and simplification of the AZ Technology of America...
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