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Service Reliability Engineer (GVMC)

Company

Sky

Location

London, England

Posted

June 07, 2026

Position Overview

We’reSky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. As part of our close-knit team,you’llenjoy plenty of benefits, plus experiencesyou’llonly find at Sky.

Whatyou'lldo:

  • ‘Eyes on glass’ monitoring of network monitoring tools.Proactivelymonitornetwork performance using CLI and network management tools.

  • Identifyanomalies and take swift action to prevent service degradation.

  • Receive inbound calls to the NOC (FE, 3rd parties, suppliers, partners)

  • Manage inbound / outbound access requests

  • Triage network faults and alerts raised through Comarch / Sev-One / Spark auto-ticketing

  • Raise Spark tickets and assign / calloutappropriate supportteams across Group Networks

  • Triagefixednetwork ...

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