Service Representative (Call Center)

**Express Employment Professionals**

1 Positions

ID: 14186621

Posted On 06/19/2025

Refreshed On 06/29/2026

**Job Overview**

Express Employment Professionals is seeking a **Customer Service Representative** to join a call center team in Downtown Dubuque. This role is ideal for someone with strong communication skills who thrives in a fast-paced environment.

**Key Responsibilities:**

+ Handle inbound calls related to insurance and claims inquiries
+ Provide accurate and professional assistance to customers
+ Complete follow-up calls and emails as needed
+ Maintain accurate records in internal systems
+ Collaborate with teammates and cross-functional departments

**Requirements:**

+ Excellent verbal and written communication skills
+ Prior customer service experience preferred
+ Basic computer skills and data entry proficiency
+ Comf...