Lead a skilled technician team as a Service Response Supervisor at Finning. Drive safety and enhance customer satisfaction while ensuring quality outcomes for every job.
In this key leadership role, you will oversee safety, manage service quality, and ensure compliance with industry standards. You will coordinate a team's daily operations, guiding technicians in achieving the best results on every job. Your leadership skills will be vital in nurturing talent and promoting a culture of safety and excellence.
Key Responsibilities:
• Champion a safe work environment and uphold safety standards
• Conduct performance reviews and mentorship conversations
• Manage tooling, parts, and service accuracy issues
• Oversee technician productivity and manpower allocation
• Conduct job progress reviews to ensure timely updates
Requirements:
• Journeyperson Heavy Equipment Technician certification
• Minimum four years experience with Caterpillar equipment
• Strong lead...