Position Overview
**Job Title: Service Specialist**
**Job Description**
The Service Specialist supports customers by managing order requirements, coordinating with purchasing and vendors, and ensuring timely and accurate delivery of products. This role combines inside sales, customer service, and basic MRP/ERP activities to provide tailored product solutions, process transactions, and maintain high levels of customer satisfaction and profitability.
**Responsibilities**
+ Monitor customer requirements through MRP or similar systems and analyze MRP data to determine order needs.
+ Place order requirements with Purchasing to ensure timely delivery of products to customers.
+ Determine customer requirements and expectations in order to recommend specific products and solutions.
+ Initiate and support blueprint reviews to confirm product specifications and suitability for customer applications.
+ Recommend alternate products when appropriate based on cost, availability, or...