Service Supervisor

The Service Supervisor oversees front-end operations to ensure a fast, friendly, and efficient customer experience. This role is responsible for supervising front-end associates, maintaining service standards, supporting operational execution, and assisting store leadership with daily front-end performance.

Key Responsibilities

• Oversee daily front-end operations, including checkout lanes, service desk, and customer flow
• Ensure registers are properly staffed and lines are managed to minimize wait times
• Monitor transaction accuracy, cash handling, and adherence to company procedures
• Maintain cleanliness, organization, and readiness of all front-end areas

Leadership & Team Supervision

• Supervise, train, and coach front-end associates including cashiers, courtesy clerks, and service desk staff
• Provide direction during shifts to ensur...