Role

TheServiceCoordinator&BusinessDeveloperisthestrategiclinkbetweenKärcherArgentina,itscustomers,andservicepartners.TheroleisfocusedonensuringServiceExcellencebymanagingahigh-performanceServiceDealernetworkandexpandingmarketcoveragetoachievesustainableandprofitablegrowth.

KeyResponsibilities

• PrimaryInterface:ActasthemainpointofcontactforcustomersandServiceDealers,ensuringseamlesscommunicationandresolutionofserviceneeds.
• PerformanceOversight:MonitorServiceLevelAgreements(SLAs),repairquality,andtechnicalresponsetimesofexternalpartners.
• QualityControl:ConductregularauditsandqualitychecksofservicepartnerstoensurecompliancewithServiceExcellencestandards.
• Expansion:Research,recruit,anddevelopnewServiceDealersthroughoutArgentinatoensurenationwidetechnicalcoverage.
• ProcessOptimization:Implementandstandardizeserviceprocesses,tools,andresourcestoincreaseoperationalefficiency.
• Portfolio...