The Training Coordinator is responsible for supporting the Coloplast and Comfort Medical service training programs to enhance standardization, tracking, compliance, and elevate the learner experience.
Major Areas of Accountability
Coordinate training logistics for newly hired and existing service team employees, including but not limited to organizing, planning, scheduling, assigning, and communicating training events and classes.Manage training content and resources in a centralized location.Assign, manage, and track online learning related to service training programs.Create and update course materials to reflect changes in processes or systems, and according to applicable content review processes.Track, document and report training participation and completion according to the department-defined procedure.Track, document and report training assessment metrics in a centralized scorecard.