Location: Auburn Hills, MI

Job Description

• Collaborate with engineering teams to author process sheets for aftersales service parts and accessories
• Develop standardized processes for authoring and publishing instruction process sheets
• Create step-by-step instructions for dealers and customers on service and installation procedures
• Conduct labor time studies for part installation and service tasks
• Perform part installations on vehicles to validate fitment and support cross-functional teams
• Facilitate vehicles for engineering team use as required
• Support and maintain vehicle fleet and parts storage for installation and validation activities
• Work with CAD teams to identify clearance issues in 3D/2D and document findings
• Produce line art from 3D CAD models to illustrate installation steps
• Manage service procedures and documentation retent...