Position: Servicedesk Supervisor - 6 Month FTC

Location: Hemel Hempstead

Salary: £32,000 - £36,00 DOE

Servicedesk Supervisor - Job Overview

An experienced Service Desk Supervisor is required for a well-established M&E Contractor with over 40 years in the industry. This role is based at the company's head office in Hemel Hempstead, with occasional travel to Romford or Holborn for training or meetings.

The Service Desk Supervisor will oversee two direct reports and coordinate the planning and scheduling of work for approximately 20 engineers, working closely with the Service Manager.

The Maternity Service Desk Supervisor will be responsible for managing daily operations, ensuring efficient scheduling, service delivery, and effective communication with both customers and contractors. Key responsibilities include overseeing planned maintenance, reactive works, accurate reporting, and updates to the CAFM system. The role is central to supporti...