**Overview**



**Streamline Operations. Optimize Platforms. Enable Service Excellence.**



POSITION PURPOSE:



The ServiceNow Administrator is responsible for the configuration, maintenance, development and administration of the ServiceNow platform to support IT Service Management (ITSM) processes, supporting ServiceNow Modules ITSM, ITOM, ITAM, and CSM. This role ensures the platform's stability, performance, and alignment with organizational needs.



General Duties & Responsibilities



Operating within a dynamic IT environment, the ServiceNow Administrator focuses on optimizing the platform to enhance IT service delivery. Challenges include managing system configurations, troubleshooting issues, and supporting stakeholders across the organization.



Key Responsibilities:



ServiceNow Administration:



+ Configure and customize ServiceNow modules (ITS...