A client of Innova Solutions is immediately hiring for a ServiceNow Business Analyst.
Position type: Full-time, Contract (W2)
Duration: 12 Months Contract w/ extension
Location: Charlotte, NC / Irving, TX (Hybrid)
As a ServiceNow BA, you will:
Day to Day Responsibilities:
Serve as a liaison between Technology Controls stakeholders and ServiceNow engineering teams Gather, analyze, and document business, functional, and non-functional requirements Create and manage Jira user stories, epics, and acceptance criteria Participate in agile ceremonies including backlog refinement and sprint planning Collaborate with developers to ensure requirements are clearly understood and delivered Support UAT planning, execution, and defect triage Assist with release planning and deployment readiness Maintain documentation i...