Job Summary: We are seeking a ServiceNow Change and Release Manager to oversee planning, coordination, and governance of platform changes and releases within a large-scale ServiceNow environment operating under a structured Center of Excellence (CoE) model. This role is responsible for ensuring all changes to the platform are controlled, validated, and deployed consistently, minimizing risk while enabling continuous delivery. The successful candidate will bring strong understanding of ServiceNow change and release processes, enabling them to effectively manage release cycles, enforce standards, and maintain platform stability.

Key Responsibilities

• Own and manage the change and release lifecycle, including change request governance, release planning and scheduling, and deployment coordination across environments.
• Ensure all changes are: properly documented, reviewed, and approved; aligned with platform standards and release processes; delivered with m...