Elevate client services as a ServiceNow Consultant at RSM, specializing in technical configurations and process optimization. You'll engage with diverse stakeholders to enhance client operations in a hybrid work environment.
In this role, you will analyze and document client processes while designing solutions on the ServiceNow platform. With 2-4 years of experience, including 3 years of hands-on ServiceNow work, you'll translate business needs into scalable configurations and collaborate with cross-functional teams.
Key Responsibilities:
• Analyze and document client processes for improvement
• Create functional designs and gather stakeholder feedback
• Develop ServiceNow-based solutions for efficiency
• Document insights and communicate plans to teams
• Stay updated on ServiceNow releases and enhance configurations
Requirements:
• Bachelor’s degree in IT, MIS, or related field
• ITIL 4 Foundation Certification
• ServiceNow Certified System Administrat...