Roles & Responsibilities: -1. Primary responsibility will be to participate in the creation of new IT solutions / enhancements to existing solutions from requirement to launch, as part of a cross functional team. You are required to design, develop, test, troubleshoot, sustain, and document software changes for new applications, enhancements, and defects. 2. Design, develop, and implement ServiceNow solutions based on business requirements. 3. Perform analysis, design, and implementation of assigned projects using sound engineering principles and adhering to business standards, practices, processes, and product / program requirements. 4. Engage with global teams to effectively translate customer requirements to software requirements and identify potential solutions that are optimized to operate with in constraints of the product. 5. Customize and configure ServiceNow modules, workflows, forms, and scripts to meet business needs. 6. Develop integrations between ServiceNow and other syst...