Qualifications

• 3 or 4+ years of experience in ServiceNow development or similar engineering roles
• Strong proficiency in the ServiceNow platform, including scripting (JavaScript, GlideScript), web technologies (HTML or XML), and ServiceNow APIs
• Experience with ServiceNow modules ITSM and WSD
• Hands‑on experience with citizen development on ServiceNow
• Familiarity with ServiceNow development tools such as Flow Designer, Studio IDE, and Update Sets
• Good understanding of ServiceNow architecture, data model, and best practices
• Experience with Service Portal design and development
• Experience developing custom applications and integrations with third‑party applications
• Experience facilitating client‑facing workshops and progressing initiatives through their lifecycle
• Familiarity with Agile methodologies and DevOps practices
• Ability to work within, and occasionally lead, a multi‑discipli...