Job description

ABOUT THE JOB

• Design, develop, and implement ServiceNow solutions, focusing on ITSM, HRSD, and CSM modules.


• Configure and customize ServiceNow applications, workflows, business rules, and UI policies.


• Integrate ServiceNow with other enterprise systems using REST/SOAP APIs.


• Maintain and enhance ServiceNow modules to meet evolving business requirements.


• Troubleshoot and resolve technical issues within ServiceNow environments.


• Collaborate with cross-functional teams to gather requirements and deliver scalable solutions.


• Ensure adherence to ServiceNow best practices and coding standards.


• Prepare and maintain technical documentation related to ServiceNow configurations and customizations.

ABOUT YOU