Description

One of TEKsystems' financial services customers is looking for an experienced ServiceNow Developer with deep expertise in Service Mapping, ITOM, Configuration Management, and Service Relationships. The ideal candidate will be responsible for designing, developing, and maintaining ServiceNow service maps and relationships from Configuration Item (CI) to Business Services, ensuring alignment with organizational standards, security requirements, and development best practices. This role collaborates closely with other ServiceNow development labs and teams to implement a Common Service Data Model (CSDM) and integrates service mapping outputs across multiple modules to drive operational intelligence and service-aware IT operations.

Key Responsibilities

•Design, develop, and maintain Service Mapping definitions and patterns to accurately model business services and their dependencies.

• Manage configuration item (CI) relationships from infrastruc...