Position Overview
Active Public Trust clearance required Senior ServiceNow Developer / Application Programmer provides full lifecycle support, maintenance, and enhancement of ServiceNow solutions for a federal cybersecurity and IT program. This role serves as the primary technical resource for sustaining production ServiceNow environments, resolving issues, supporting upgrades, and implementing configuration changes. The position also supports Microsoft 365 and low‐code platforms, translating business needs into workflows, automations, and technical solutions. This is a fully remote role requiring a Public Trust clearance. Responsibilities ServiceNow Operations & Maintenance Serve as the primary technical resource for sustaining and supporting ServiceNow applications and modules. Troubleshoot and resolve incidents, defects, and user‐reported issues, performing root‐cause analysis and implementing corrective and preventive actions. Support platform upgrades, patching, and configuration changes to maintai...