Responsible for end to end testing of business processes spanning ServiceNow and integrated systems (CRM, billing, orchestration, APIs, third party platforms).<br /> b.Design and execute E2E test scenarios validating data flow, integrations, workflows, and user journeys across systems.<br /> c.Ensure system reliability through functional, regression, integration, and UAT support testing.<br /> d.Collaborate with cross system teams to identify defects, validate fixes, and ensure seamless business outcomes.