Role: ServiceNow FSM BA
Location: Vienna, VA United States Remote work

Job Description:
We are seeking a highly skilled and motivated ServiceNow FSM Functional Consultant or Business Analyst. You will work closely with developers, architects, and customer stakeholders to implement FSM solutions that will streamline field service operations in Customer’s organization and enhance customer satisfaction. Key Responsibilities:Plan and drive of agenda for requirements workshop for FSM module features around Work order management, Dispatcher workspace, Dynamic Scheduling, Planned Maintenance, Inventory management, Field agent mobile app, skills, and parts management.Documentation of configuration requirements and user stories in Agile Development module of ServiceNowReview filled in data templates provided by Customer stakeholders and guide the stakeholders on data collectionCollaborate with ServiceNow Developers and QA Consultants to ensure that the development and test...